Open Position

Personal Lines Representative/Receptionist

Personal Lines Department in Property & Casualty Division

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As of November 14, 2024

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Responsibilities 

• Serves visitors by greeting, welcoming, directing and announcing them appropriately in a professional and friendly manner

• Hands out employee applications​

• Gathers personal and insurance information

• Assists and issue customers their prepared insurance documents and refund checks

• Receives daily mail/deliveries/couriers and distributes them to proper department for handling

• Makes sure customer waiting area is kept neat and professional in appearance

• Performs other clerical receptionist duties such as filing, photocopying, scanning, faxing etc.

• Occasionally assists processing department to prepare customer or bank copies of the renewal policies

• Handles and Controls transmission or Payroll forms to perspective agencies and ACH forms to accounting department

• Handles all return mail and assist to update customers’ records in system

• Occasionally assigned to back up operator

• Any other job related duties as assigned by supervisor

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Position Requirements

• High School graduate/equivalent GED

• Reliable and dependable

• Must have excellent communication skills in verbal and written form

• Experience with Microsoft Office (ex: Outlook Express, Microsoft Word/Excel)

• Experience with operating Xerox machine (ex: Copy, Fax and Scan)

• Basic computer and typing skills

• Must be punctual at all times and able to work flexible working hours

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